Last updated: 03/04/26.

These Terms govern your use of this website.

Who we are

This website is operated by Serena Haywood, an independent author based in the United Kingdom.

Use of the site

By using this website, you agree to:

  • use it for lawful purposes only

  • not misuse, disrupt or attempt to gain unauthorised access

  • not copy or exploit content without permission.

Products and sales

Where books or products are sold directly through this site:

  • all purchases are subject to availability

  • prices may change at any time

  • payment must be completed before dispatch.

If purchases are made via third-party platforms (e.g. Amazon, Kickstarter), their terms may apply.

Refunds and returns

Where physical products are sold directly:

  • returns may be accepted in line with UK consumer law

  • items must be unused and in original condition

  • personalised or signed items may not be eligible for return unless faulty.

Contact via the website form for any issues.

Intellectual property

All content on this site is owned by Serena Haywood unless otherwise stated.

You may not:

  • reproduce

  • distribute

  • modify

  • republish

any content without permission.

Limitation of liability

To the fullest extent permitted by law, Serena Haywood is not liable for:

  • indirect or consequential loss

  • loss of data, income or opportunity

  • issues arising from use of the site.

Changes

These terms may be updated at any time. Continued use of the site means you accept any updates.

Governing law

These terms are governed by the laws of England and Wales.