Last updated: 03/04/26.
These Terms govern your use of this website.
Who we are
This website is operated by Serena Haywood, an independent author based in the United Kingdom.
Use of the site
By using this website, you agree to:
use it for lawful purposes only
not misuse, disrupt or attempt to gain unauthorised access
not copy or exploit content without permission.
Products and sales
Where books or products are sold directly through this site:
all purchases are subject to availability
prices may change at any time
payment must be completed before dispatch.
If purchases are made via third-party platforms (e.g. Amazon, Kickstarter), their terms may apply.
Refunds and returns
Where physical products are sold directly:
returns may be accepted in line with UK consumer law
items must be unused and in original condition
personalised or signed items may not be eligible for return unless faulty.
Contact via the website form for any issues.
Intellectual property
All content on this site is owned by Serena Haywood unless otherwise stated.
You may not:
reproduce
distribute
modify
republish
any content without permission.
Limitation of liability
To the fullest extent permitted by law, Serena Haywood is not liable for:
indirect or consequential loss
loss of data, income or opportunity
issues arising from use of the site.
Changes
These terms may be updated at any time. Continued use of the site means you accept any updates.
Governing law
These terms are governed by the laws of England and Wales.

